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Returns Policy

We accept returns for either a refund or exchange (unless the purchased items have been customised or were not a regular stock item, but a special order). Any postage costs would be at the customers expense. Items must be returned unworn and in original packaging. Goods must be returned within 14 days from the date of delivery.

Please note, when returning items from abroad any custom charges would be at your expense.


Please ship returns to the following address:

Ice Box Skating

Whitley Bay Ice Rink

Hillheads Road

Whitley Bay

Tyne and Wear

NE25 8HP